FAQs
WHAT SHOULD I BRING TO CLASS?
- Positive attitude and great energy!
- TREADSOCKS are MANDATORY (or any kind of socks that have rubber grips) they must be worn during class to keep the environment sanitary and help you grip on the equipment.
- Wear comfortable workout clothes that allow you to stretch and your skin to breathe. Jewelry is NOT a good idea.
- No cell phones during classes.
- No strong perfumes or lotions as some students are allergic and the lotions may cause you to slip.
- We provide the Alkaline Water…just bring your bottle!
- For your convenience, treadsocks, towels and water bottles are available for purchase at the studio. Your credit card is on file, so cash/credit/check is not necessary to bring unless you prefer not to make your payment online. Please understand that no classes can be confirmed if you’re not prepaid.
HOW DO I SCHEDULE SESSIONS?
We have an easy to use and extremely secure software system to assist you in reserving a session. Check out our automated online booking system here. It is the easiest, fastest, and most accurate way to book classes. Simply create a user name and password, and use it to schedule, purchase and track your visit history. If you forgot your password or need more information, just send us an email. It is always best to reserve your session online to guarantee you have a Megaformer™ available. We also have a MOBILE APP for iphones and droids you can download by searching “Pilates Plus OC” in the app store on your phone! Our members LOVE it!
HOW OFTEN SHOULD I PRACTICE?
The workout is designed to work your body to muscle fatigue at which point you need to rest. Depending on your fitness level and the intensity of your workout, you will need more or less time to recover. We recommend 3 to 4 times a week to allow your body to properly recover and repair, but some students love the workout so much that they come 5 or 6 times a week. The key is to listen to your body and find a routine that works best for you!
WHAT HAPPENS IF I MISS A CLASS THAT I BOOKED? WILL I BE CHARGED?
Yes, due to the limited number of spaces in class. We ask that we all respect each other’s time by requiring a 12 hour notice before making any kind of changes to your schedule.
Unlimited Members:
$25 per NO SHOW: when you sign up and don’t show up or if you cancel within 2 hrs of class start time.
$15 per LATE CANCEL: when you cancel within 12 hrs of class start time (must be done at least 2 hrs prior to class start time).
If you are on a class package or weekly membership you will forfeit your class if you no show or late cancel. The same rules apply to any specials not purchased through the studio.
WILL MY SPOT BE GIVEN AWAY IF I AM LATE TO CLASS?
Yes. We ask that you arrive on time in an effort to respect other clients. Often times, clients will drop in to see if someone doesn’t show allowing them a space in the class. If you do not arrive within 5 minutes of the scheduled class time, your space may be given to someone who is waiting. Be sure to check in with your instructor so we know you were present!
CAN I WAIT LIST FOR A SESSION THAT IS FULL?
Definitely and we recommend doing so! Not only will you have better luck getting into a class, it also helps us know where we need to add classes. Get on the list by clicking “Sign Up Now!” when a class reads “10 Reserved, 0 Open”. You will then be AUTOMATICALLY CONFIRMED via email once a spot becomes available at least 12 hours before class. If a spot becomes available less than 12 hours before class, it is a first come first served basis. We recommend at this point to check back on our online scheduler for an available spot and snatch it up!
